Terms of Service
These terms are the agreement between you and Parksoft EOOD for the use of Calmina. Please read section 3 carefully — it explains what Calmina is not.
1. The agreement
By installing or using Calmina you accept these terms. If you do not accept them, do not use the app. Calmina is provided by Parksoft EOOD, Aleya Vazrazhdane 110, 7000 Ruse, Bulgaria (“we”, “us”). You must be old enough to enter into a contract where you live to agree to these terms.
2. What Calmina does
Calmina turns two phones you control into a baby monitor. One phone (the nursery unit) listens and optionally watches; the other (the parent unit) receives live audio, live video on request, and alerts when the nursery phone detects crying, sound, movement or a low battery. Audio and video travel directly between your two phones over an encrypted connection. There is no account: pairing is done with a temporary code.
3. What Calmina is not
Calmina is not a substitute for direct adult supervision, and it is not a medical device. It does not diagnose, prevent, monitor or treat any condition, and it must never be relied on to detect a medical emergency, including SIDS, choking, breathing difficulty or illness.
Calmina depends on things outside our control: your two phones staying powered and running, their microphones and cameras working, your Wi-Fi or mobile network, your phones’ operating systems not suspending the app to save battery, and the correct notification and Do Not Disturb permissions being granted. Any of these can fail, and an alert can therefore be delayed, degraded or missed. Always keep checking on your child in person.
4. Your responsibilities
- Use Calmina only on phones you own or are authorised to use, and only to monitor a child in your care. Using it to record or observe anyone without their knowledge and consent may be illegal where you live, and is a misuse of the app.
- Complete the setup the app asks for — permissions, battery-optimisation exemptions and the placement check — and test that alerts reach you before relying on them.
- Keep the pairing code private while pairing; anyone with it could join your session before your second phone does.
- Do not reverse-engineer, resell, or attempt to disrupt or overload the service.
5. Free nights and paid plans
Calmina includes three free nights — three distinct calendar days on which you run a monitoring session, however short. A quiet night still uses one. To keep that count honest across reinstalls, the app stores an anonymised device code on our server; what it is, how long we keep it, and how to have it deleted are described in the Privacy Policy, sections 4 and 11. When the free nights are used up, continued monitoring requires a plan.
- Plans are sold through Google Play on Android and the App Store on iPhone, and are charged to your store account. Current plans and prices are shown in the app before you buy, in your local currency.
- A plan unlocks the parent phone it is bought on — strictly, the store account that bought it. The nursery phone never needs a plan of its own: install the free app on the spare phone and pair. If you replace the parent phone, sign in to the store with the same account and restore your purchase.
- Auto-renewing plans renew at the end of each period unless you cancel at least 24 hours before it ends. The prepaid weekly plan does not auto-renew and simply expires.
- Manage or cancel at any time in Google Play → Subscriptions, or on iPhone in Settings → your name → Subscriptions. Cancelling stops future charges; you keep access until the end of the period you paid for. A monitoring session already running is never interrupted by a plan change — the app decides once, when the session starts, and never mid-night.
- Refunds are handled by the store under its refund policy. If you are a consumer in the EEA or the UK you have a statutory 14-day right of withdrawal for digital services. Because purchases are made through Google Play or the App Store, the store is the seller and it is the store’s checkout that handles that right, including any consent to begin the service immediately. Your statutory rights are unaffected by anything in these terms. If a store refuses a refund you believe you are legally owed, contact us and we will help.
- We may change prices or plans for future periods. We will tell you in advance, and you can cancel before the change takes effect.
6. Availability and changes to the service
We work to keep the service running, but we do not guarantee uninterrupted availability. We may update the app, change or remove features, and perform maintenance, and we are not responsible for interruptions caused by events outside our reasonable control. If we discontinue the service entirely, we will give reasonable notice and will not charge for periods we cannot deliver.
7. Ownership
Calmina, its software, design, and name remain ours. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you control, for the purposes described here. Nothing in these terms transfers ownership to you.
8. Privacy
Our handling of data is described in the Privacy Policy, which forms part of these terms.
9. Liability
Nothing in these terms limits liability that cannot be limited by law — including liability for death or personal injury caused by our negligence, for fraud, or your mandatory statutory rights as a consumer.
Subject to that, and to the fullest extent the law allows: Calmina is provided “as is”; we do not warrant that it will detect every cry, deliver every alert, or operate without interruption; and we are not liable for indirect or consequential loss, or for loss arising from your reliance on Calmina in place of direct supervision. Where the law permits liability to be limited, our liability is limited to what is reasonable and foreseeable in the circumstances.
10. Ending the agreement
You may stop using Calmina at any time by unpairing and uninstalling it. We may suspend or end your access if you materially breach these terms, or if we are required to by law; if we do so without you being in breach, we will refund the unused part of any plan. Sections 3, 7, 8, 9 and 12 survive termination.
11. Changes to these terms
We may update these terms. For material changes we will give notice in the app before they take effect and update the date and version above. If you continue using Calmina after that, the updated terms apply; if you do not accept them, stop using the app and cancel any plan before its next renewal.
12. Governing law, complaints and disputes
These terms are governed by the laws of Bulgaria. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts there; we will bring any proceedings against you in the courts of the country where you live. For business users, the courts of Bulgaria have exclusive jurisdiction.
If something goes wrong, email hello@calmina.app first — most issues are resolved within days. Consumers in Bulgaria may also contact the Commission for Consumer Protection (kzp.bg); consumers elsewhere in the EU may contact the alternative dispute resolution body competent where they live.
If any provision of these terms is found invalid or unenforceable, it will be applied to the greatest extent permitted and the remaining provisions stay in full force.
13. Contact
Parksoft EOOD
Aleya Vazrazhdane 110
7000 Ruse, Bulgaria
EIK 206376011 · VAT BG206376011
hello@calmina.app
Calmina is not a substitute for direct adult supervision or a medical monitoring device.