Delete your Calmina data
Calmina has no accounts, so there is no account to delete. Nursery audio and video are never recorded or stored, by us or on your phones. What remains is a small amount of connection bookkeeping, and you can remove all of it yourself or ask us to.
How to delete your data
1. Unpair your phones. In the Calmina app, tap Unpair (on the idle screen, or in Settings). Your phone tells our server, which deletes the pairing, the session resume token and the push notification token at once.
2. Delete your free-nights record. In the app, open Settings → Privacy & security → Your data and tap Email us to delete it. The app writes the email and fills in your device code, which is the only way we can find that record. Send it, and we delete the record and confirm by reply.
3. Remove the app. Uninstall Calmina to remove its data from your phone (settings, alert history, the baby’s name). If you use Google backup, clear the alert history in the app first so a later restore does not bring it back.
No longer have the app? Email hello@calmina.app with the subject “Calmina data deletion request”. If you can, include your device code (shown under Settings → Privacy & security → Your data). We reply within one month.
What is deleted, and what is kept
| Data | When you delete | If you do nothing |
|---|---|---|
| Pairing code, room identifier, session resume token | Deleted immediately when you tap Unpair | Deleted automatically 30 days after the nursery phone was last online |
| Push notification token (parent phone) | Deleted immediately when you tap Unpair | Deleted with the pairing, as above |
| Free-nights record (a one-way hash of your device’s Android ID, shown as your device code) | Deleted on your email request | Deleted automatically after 12 months without a connection from that device |
| Diagnostics you chose to send | Deleted on request | Deleted automatically 14 days after upload |
| Server access logs (IP address, timestamp) | Kept for security and abuse prevention; not linked to your pairing or device code | Rotated automatically after 30 days |
| Settings, alert history, baby’s name | Stored only on your phone — removed when you uninstall | Never sent to us |
| Nursery audio and video | Never recorded or stored anywhere, so there is nothing to delete | |
| Subscription purchases | Held by Google Play or the App Store, not by us; manage or cancel them in your store account | |
Full details are in our Privacy Policy, section 11.
Contact
Parksoft EOOD
Aleya Vazrazhdane 110
7000 Ruse, Bulgaria
hello@calmina.app
Calmina is not a substitute for direct adult supervision or a medical monitoring device.